Frequently Asked Questions

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

When will I get my order?

All orders are shipped within 1-2 business days.

Shipping times may vary depending on location, though you should receive an estimate depending on which shipping option you select.
Do you ship internationally?

At this time, we only ship within the United States. We may open up to international orders at a later date.
My order is damaged!

We're sorry to hear that! If you experience any issues with your order (connectors coming apart, pieces falling off, broken wires), please contact us at vbtreasuresco@gmail.com with your order number and pictures of the product. We'll do what we can to make it right!
Do you accept returns or cancellations?

We do not accept returns. If you need to cancel your order, please contact us at vbtreasuresco@gmail.com within 24 hours of ordering.
Do you take commissions?

We do not take commissions at this time, but plan to at a later date.
Can I find you on social media?

Yes! VB Treasures Co. can be found on Instagram.