Frequently Asked Questions

When will I get my order?

All orders are shipped within 1-2 business days.

Shipping times may vary depending on location, though you should receive an estimate depending on which shipping option you select.

Do you ship internationally?

At this time, we only ship within the United States. We may open up to international orders at a later date.

My order is damaged!

We're sorry to hear that! If you experience any issues with your order (connectors coming apart, pieces falling off, broken wires), please contact us at vbtreasuresco@gmail.com with your order number and pictures of the product. We'll do what we can to make it right!

Do you accept returns or cancellations?

We do not accept returns. If you need to cancel your order, please contact us at vbtreasuresco@gmail.com within 24 hours of ordering.

Do you take commissions?

We do not take commissions at this time, but plan to at a later date.

Can I find you on social media?

Yes! VB Treasures Co. can be found on Instagram.